Verizon DSL Tech Support

September 23, 2007 at 10:38 pm | Posted in Misc | 2 Comments

Verizon DLS customer service>>> last night, my Internet connection was on and off for two hours. I tried basic routines provided by Verizon’s automatic phone system – power off modem, router, computer and reboot. After trying all of them, I still couldn’t get online. I decided to call DSL Tech Support…Luck me, waiting for only less than 1 minute (usually 5 to 15 mins for Verizon). At that minute he picked me up, my connection was back up. Anyway, he said he is going to troubleshoot just in case it happened again. First he told me that he is going to run a line test, which was no problem at that time (of course, that’s all they said). Then I was told to login into westell modem model# 2200 but failed to connect via Safari, don’t know why. He finally gave up and asked me to login into Linksys router, which all the settings in it matched what he told me.

Now here comes the conclusion, he asked me to rate customer service from 1 to 5…I said that i would rate 3. What he told me is only 1 to 2 or 3 to 4 and there is no 3. Uhhhh… haha. that’s interesting.

IBM’s Office Desktop Software

September 19, 2007 at 9:50 pm | Posted in Software | Leave a comment

Challenging Microsoft’s office suite, IBM teamed up with OpenOffice and released its own Office Desktop Software, IBM Lotus Symphony. Don’t have a chance to test it yet; but there is rumors online – Symphony is not much different from OpenOffice. Some fonts in Microsoft Office don’t support in Symphony.

Learning Second Language Online

September 15, 2007 at 5:43 pm | Posted in Edu | Leave a comment

Livemocha offers free online courses for people who wants to learn a second language such as Spanish, German, English, French… Courses are very interactive, and you can chat online with “students” who speak native languages. It’s just another social website that you can make friends from all over the world…

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Steve Jobs’ Open Letter For iPhone

September 7, 2007 at 9:28 pm | Posted in Apple | Leave a comment

After announcing new iPod and $200 price cut for 8GB iPhone, Steve Jobs posted an open letter on Apple’s web site apologizing to early iPhone owners.

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